QA Process
Quiz
•
Arts
•
5th Grade
•
Practice Problem
•
Easy
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the Wow conversation call process?
Choose a call & send to your Team leader
Send directly to QA
QA chooses a call for advisors
Advisors sends to their team members
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When is the cut off time for Wow call?
Friday at 12:30
Thursday at 16:30
Monday at 12:00
Friday at 16:30
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What constitutes a wow conversation?
Laughing with the work seeker
Having a meaningful conversation
Going over and beyond
Being friendly
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can one dispute a criteria not met?
Yes
No
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How do we go about disputing Criteria not met?
Discuss with your respective Team Leader first.
Wait for your QA after work.
Invite your respective QA & Team Leader to discuss it.
Ask other QAs apart from your respective QA.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many calibration does QA do?
Once a month
Once week
Twice a month
No calibration at all
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who supposed to run a calibration session?
Team Leader
QA
Mphathi Windy
An advisor
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