Motivation

Who is known as the founder of scientific management ?

• Frederick Herzberg

• Frederick Winslow Taylor

• Abraham Maslow

• Daniel Pink

What are the needs of the Maslow's hierarchy of needs?

• Basic needs, self-actualization needs, psychological needs and motivational needs

• Physiological needs, esteem needs, hygiene needs and love needs

• Basic needs, safety needs, love and belonging needs, esteem needs and self-actualization needs

• Physiological needs, hygiene needs and motivational needs

According to Frederick Herzberg, what are the things that get you working because you get some intrinsic reward from them?

• Motivators

• Hygiene factors

• Intrinsic rewards

• Esteem needs

According to John Adams, inputs can be:

• Determination, tolerance, hard work, knowledge and adaptability

• Attitude, recognition, sense of achievement, salary and job security

• Personal sacrifice, loyalty, skill, reputation and thanks

• Flexibility, effort, fringe benefits, responsibility and stimuli

Daniel Pink assumes that work today has changed. Why is the old reward and control system ineffective?

• Workers have less capacity to accomplish the complex tasks they face

• Employees focus on the reward rather than solving the problem, which diminishes their capacity to innovate or be creative

• Tasks today are routine, unchallenging and highly controlled

• Employees want some degree of equity between what they give to the organization and what they receive

What is SDT (self-determination theory)?

• Human beings want to be autonomous, to achieve self-determination, and to be connected to other people and the world at large

• Employees will be motivated when they perceive that a balance, or equity, exists between their inputs into the business and their outputs from it

• People have a number of needs and arranged these in order of their importance

• Employees get satisfaction from an activity itself without threats or rewards from outside

Which of the following are financial rewards?

• Salary, profit-related pay and empowerment

• Salary, profit-related pay and commission

• Wages, empowerment and commission

• Wages, empowerment and profit-related pay

What is job enlargement?

• Employees have an increased number of tasks associated with a certain job

• Employees are shifted between two or more assignments or jobs at regular intervals of time

• Employees have new dimensions added to their existing jobs

• Employees have a bigger access to resources and informations to do their jobs

According to the psychologist Harry F. Harlow, what is the "third drive"?

• The third drive of humans is biological

• The third drive of humans is intrinsic motivation

• The third drive of humans is the response to rewards and punishments

• The third drive of humans is knowledge

Herzberg's hygiene needs are:

• Personal life, salary, reponsibility and advancement

• Personal life, salary, security and work conditions

• Recognition, achievement, status and relationship with subordinates

• Recognition, achievement, salary and personal life