Coaching

What is coaching?

• Tutoring or instructing a person to achieve a specific goal or skill

• Tutoring or instructing a person to achieve general skills

• Teaching a person how to improve physical abilities

• Teaching a person how to improve skills using the sport analogy

Which of the following statements IS NOT true?

• Mentoring is fundamentally teaching

• Mentorship is more voluntary than coaching

• Mentoring is less formal than coaching

• Mentoring is pretty much the same as coaching

Which of the following IS NOT one of the benefits of setting goals?

• Coaching time is more efficient once goals are discussed upfront

• The coaching session is direct and avoids meandering

• The employees work faster

• You will come across more clear, instilling confidence in your employees

In SMART technique, letter S refers to:

• Smart

• Strong

• Specific

• Steady

In SMART technique, letter T refers to:

• Timely

• Talkative

• Tolerant

• Trending

Why is exploring your employee’s past performance and development important?

• You need to know all the ‘dirty laundry’

• It helps you develop the reality of today’s performance

• It can confirm your authority

• It is not so important – it is optional

Which of the following IS NOT among the primary things you should know about your employee’s past?

• Great behaviors

• Problems solved

• Problems caused

• Great attitudes

Which of the following IS NOT among the things you should consider when choosing the final approach?

• Cost

• Time

• How challenging is it

• Disruption of the business

Which of the following IS NOT one of the easy steps for building trust?

• Be confident

• Maintain positive body language

• Keep thing confidential

• Taking the authoritative attitude

Which of the following statements is true?

• You are required to provide only the positive feedback

• You are required to provide only negative feedback

• You are required to provide both positive and negative feedback

• Feedbacks are not required, they are optional