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Happy Hours

Authored by Renni Morena

Special Education

1st - 3rd Grade

Used 3+ times

Happy Hours
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10 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Apa kepanjangan SPD?

Support Performance Dashboard

Service Performance Dashboard

Serviceman Performance Dashboard

System Performance Dashboard

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Pada SPD, berikut adalah pembagian Service Team :

Workshop, Field

Workshop, Field, Site

Workshop, Field, Residence

Workshop, Field, Retail

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Pada SPD, untuk Target Customer rating adalah :

Min 3*

Max 3*

Min 4*

Max 4*

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

(SPD) KPI berikut bukan measurement untuk Field Service :

Rework hours

On-time arrival

On-time work completion

Productive Hours

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

KPI berikut menjadi measurement Service Premier League, kecuali :

On-time arrival

On-time report submission

On-time work completion

Customer Rating

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Di bawah ini adalah fungsi dari aplikasi mobile STAR-SIMS, kecuali:

Mencatat waktu kerja serviceman secara individu dan membuat SIMS Report

Membuat SIMS Report dengan divalidasi oleh atasan

Mencatat waktu kerja actual masing-masing serviceman

Validasi dan menyetujui hasil STAR dan SIMS dari masing-masing Serviceman

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Aplikasi mobile STAR-SIMS dapat diinstall pada perangkat dengan operating system iOS :

Benar

Salah

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