CHAPTER 8: MANAGING SYSTEMS IMPLEMENTATION

System developers use ____________________ to document and track program defect, code changes and

replacement code.

• defect tracking software

• operation documentation

• link testing

• design walkthrough

Which below is NOT considered as online training medium.

• Webinars

• Webcasts

• Podcasts

• Blogs

The followings are the guidelines when developing training programs EXCEPT

• Select the most effective place to conduct the training.

• Train people in groups, with separate training programs for distinct groups

• Prepare the same training module for all groups.

• Prepare effective training materials, including interactive tutorials

The objective of _____________ is to identify and eliminate execution errors that could cause an individual

program or module to terminate abnormally and logic errors that could have been missed during desk checking.

• Unit testing

• Integration testing

• System testing

• Syntax testing

Integration testing is ____.

• testing the new system and old system for data compatibility

• testing two different programs

• testing two or more programs that depend on each other

• testing programs in a legacy system

Upon completion of system testing, ____.

• you should install the system to the clients’ computers.

• you determine the release date of the system.

• you present the results to the management.

• you prepare to perform the maintenance phase.

____ consists of instructions and information to users who will interact with the system and includes

user manuals, help screens and tutorials.

• System documentation

• User documentation

• Operation documentation

• Program documentation

CMM is a standard developed by Software Engineering Institute (SEI) to improve software development process

and the product itself. CMM stands for ____.

• Computer Module Management

• Capability Maturity Model

• Computing Management Model

• Component and Module Management

The first step in creating modules is to __________.

• review carefully all existing documentation

• draw a structure chart

• perform integration testing

• code the program

__________ is the process of turning program logic into specific instructions that the computer can execute.

• Coding

• Iteration cycle

• Cohesion

• Parallel programming