C1 Outcomes - Unit 14 - How's business

Over the last quarter, we’ve been so ..................... with orders that we can hardly keep up with demand.

flooded / made / picked up / taken on

Are you saying we should have .............. more staff to help with the workload?

flooded / made / picked up / taken on

Well, not yet, but it's great to see that sales have .............. since last year’s difficulties.

flooded / made / picked up / taken on

How's it going? I heard your company was ................. to Conway Street.

consolidating / hanging in / making / relocating

That’s right. The rents are cheaper there. I think they’re ..................... redundancies too as part of the whole cost-cutting strategy.

consolidating / hanging in / making / relocating

Well, at least the company's .............. there. A lot more have gone under this year.

consolidating / hanging in / making / relocating

Unfortunately, this year has seen a sharp ......... in profit.

client base / downturn / overheads / upturn

I thought we had a solid ...................... Our customers seem pretty loyal to me.

client base / downturn / overheads / upturn

They are, but the fact is that our ................have increased. The rent has almost doubled!

client base / downturn / overheads / upturn

We’re having to ....... the range of services we provide.

(to start providing a wider range of goods or services)