Quizizz 2

Members can access BSI & VO.

True or False?

• True

• False

How many types of membership do we have in Young Living Malaysia?

• 1

• 2

• 3

• 4

Below are the orders we can process for members, except

• Redemption Order

• Standard Order

• To purchase ER using commission

• Replacement Order

Which of the following is incorrect?

• If a member has been on ER for 20 months, his/her PV point earn rate is 20&.

• Members can enjoy reduced shipping fee if they enroll themselves under ER program.

• ER members are not allowed to skip their ER monthly order.

• Luke has been on ER for 6 months consecutively. He will be receiving a RC essential oil on the following month.

Process orders using "Credit Card on File" is allowed in Experience Centre.

• Yes

• No

How many orders are allowed for Bulk Order Collection?

• max 3 orders

• max 10 orders

• min 2 orders

• max 5 orders

Members are allowed to collect their orders in KDC(Kuching DIstribution Centre).

• False

• True

Within how many days should the member contact MS to report on any product issues received via delivery?

• 3 days

• 4 working days

• 5 days

• 5 working days

Restocking Fee will be charged for the below scenarios, except

• Refused to Accept Parcel

• Return Without RMA

• Undelivered Parcel due to Member’s Negligence

• Return With RMA

Which of the following is a positive language?

• "Sorry, you are wrong."

• "It's not ready."

• "Actually, that's not my job."

• "Let's see what we can do."