Post delivery stage

Post delivery stage

Professional Development

15 Qs

quiz-placeholder

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Post delivery stage

Post delivery stage

Assessment

Quiz

Other

Professional Development

Easy

Created by

Raksha Jaffer

Used 29+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What of the following conditions are required to be fulfilled if the customer wishes to return the car under money back guarantee?

Request to be raised within 7 days

Driven not more than 500Kms

No modification/accident

All of the above

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Can the customer transfer the warranty to the new owner if he sells the car?

Yes

No

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

How many days does RC transfer process take?

20-30 Days

30-40 Days

50-60 Days

60-75 Days

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

RC transfer process starts from the day of delivery?

Yes

No

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which app is used to handle customer grievances?

Konnect

Zendesk

Email

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Can the customer opt for RC self-transfer?

Yes

No

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For how many months is warranty valid from the date of

delivery?

3 months

6 months

9 months

12 months

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