Housekeeping

_________ are meant to catch any problems that may have been overlooked during cleaning

• Guestroom auditing

• Quality control

• Engineering audits

• Room inspection

Fold given at corners of the bed while bed-making is called______

• Tuck in

• Maitre

• Hinges

• Valance

If a do not disturb sign is placed at the door you are allowed to go inside

• True

• False

The following is not part of the guest room cleaning sequence

• Restock amenities

• Post charges to the guest folio

• Dust, vacuum, and empty trash

• Load the housekeeping cart with supplies

What is the name of the activity in the picture?

• Soak

• Rinse

• Dust

• Organize

Housekeepers clean with the doors closed

• True

• False

The housekeeping cart is place in front of the opened door when housekeepers are cleaning

• true

• False

Cleaning supplies for the guestroom and bathroom are positioned in a ___________ ___________

The _________ report provides information on the occupancy or condition of the property’s rooms on a daily basis.

• arrival

• departure

• in house

• room status

How many knocks does a room attendant make before entering a room?

• 4

• 2

• 3

• 1