Customer care MK

Someone should always be ... at the information desk.

• reliable

• staff

• provider

• available

When you provide the service people need, you ...

• meet the needs of the customers

• purchase stuff

• give a refund

• repeat business

You get ... when you make a customer see you again.

Hide options

• a refund

• a loyalty card

• repeat business

• surveys

When you need to solve the customer's problem, ... quickly and efficiently.

• give a refund

• deal with a compmlaint

• complain

• get a receipt

... customers will ... you to friends and get you more business.

• available / conduct

• new / meet

• satisfied / recommend

• reliable / negotiate

We send our customers questionnaires once a year to get their ....

• loyalty cards

• feedback

• delivery dates

• delivery dates

We periodically ... to find out what our customers think.

• conduct surveys

• write surveys

• answer questions

• make complaints

"Telia" is a ... of a good Internet service.

• consumer

• supplier

• offer

• provider

I regularly ... goods from the Internet ...

• deal ..... shops

• purchase ... services

• supply ..... deliveries

• purchase ..... stores

"We ... all major bank cards here."