
HANDLE GUEST REQUEST
Authored by Kalaiarasi perumal
Education
University
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What do you understand about handle guest request?
Is the experience for management
Excellent guest service
Guest can request service from digital marketing
requisition follow the guest head
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
What is example of digital communication?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this digital century, where should customer will do the complain about the service
With their friends
Complaint counter
Trip agent
Google review
4.
FILL IN THE BLANK QUESTION
45 sec • 1 pt
What is the tree types of guest request?
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
What is the tree types of guest request?
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
What is the tree types of guest request?
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What is the guest request for handling procedure?
Listen to customer
Probe into the needed
Explain with customer
Confirm with customer
Use positive word
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