SG Voice NH Quiz #1

What are the 2 social media accounts that a customer can use in signing up with Lazada?

• Google and Facebook

• Google and Instagram

• Google and Twitter

• Google and Tiktok

You will need to have the following when signing up for a Lazada Account.

• Valid Email and Credit Card

• Contact Number and Credit Card

• Contact Number and Local Address

• Valid Email and Contact Number

These items are being sourced and sold by different Merchants Internationally.

• Local Marketplace

• Crossborder Marketplace

• LazMall

• Retail

If a customer uses his desktop to log in on Lazada account, which part of the Lazada website can a customer edit his personal details?

• Manage My Account

• My Orders

• My Reviews

• Lazada Wallet

What is the product type of the item?

• LazMall

• Local Marketplace

• Crossborder Marketplace

• Retail

What is the product type of the item?

• LazMall

• LazMart

• RedMart

• RedMall

What is the product type of the item?

• Taobao Collections

• Crossborder Marketplace

• Local Marketplace

• Retail

Jeffrey forgot his Lazada account's password. He called to inquire what he needs to do. How will we assist Jeffrey?

• Advise to create a new account instead.

• Advise to click on "Forgot Password" and register mobile number/email to reset password.

• Advise that we will escalate this to our IT team by raising a 911 ticket.

• Advise to just wait 24 hours and try again their password.

What are the major Singapore-issued credit cards that are accepted by Lazada? Select all that apply.

• Discover

• AMEX

• VISA

• Mastercard

What is the maximum spending requirement for IPP?

• $25,000

• $20,000

• $10,000

• $30,000