What is a receptionist?

The first person you see when you

enter a business or

organization is........

• the boss

• the receptionist

• the mail clerk

Receptionists should always greet customers and be _________________.

• polite

• rude

• mean

Many times, the receptionist must

be able to answer ______________

• customer questions

• the doorbell

• whenever they want

Knowing where everything is and keeping it in order is

being .........

• lazy

• slow

• organized

Oftentimes, the receptionist helps the office run ............

• away

• smoothly

• in chaos

What is one place you may

see a receptionist?

• the grocery store

• at the park

• a dentist's office

What does a receptionist do?

• answer phones

• help customers

• all of the above