Polite English Expressions in Front Office

1. Which one is more polite?

• What is your name?

• May I have your name, please?

2. Which one is more polite?

• Would you like to leave a message?

• Do you want to leave a message?

3. Which one is more polite?

• What is your address?

• May I have your address?

4. Which one is more polite?

• Would you like to wait?

• Do you want to wait?

5. Which one is more polite?

• Okay. I will transfer your call

• Certainly. Allow me a movement while I transfer your call

6. Which one is more polite?

• How may I help you?

• Can I help you?

7. Which one is more polite?

• Do you want to wait for him?

• Would you mind waiting for him?

8. Which one is more polite?

• We do apologize for the inconvenience

• Sorry for the inconvenience

9. Which one is more polite?

• Where are you from, Sir?

• May I know where you are from, Sir?

10. Which is more polite?

• May we have your phone number?

• What is your phone number?