Writing a letter of complaint

Writing a letter of complaint

10th Grade

10 Qs

quiz-placeholder

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Writing a letter of complaint

Writing a letter of complaint

Assessment

Quiz

English

10th Grade

Hard

CCSS
RI.9-10.3, RF.3.3B, RI.9-10.5

+8

Standards-aligned

Created by

Emad Kanan

Used 41+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

"I am writing to complain about the computer which I bought from your shop in Manama".

THE PREVIOUS SENTENCE REFERS TO..............

description of the problem

reason for writing

action required

thanks and closing

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

" The color of the TV is faded and the sound is distorted"

THE PREVIOUS SENTENCE REFERS TO...................

greeting

action required

description of the problem

reason for writing

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

" I bought a TV from your shop in Manama last week "

THE PREVIOUS SENTENCE REFERS TO..................

history about the product

action required

thanks and closing

description of the problem

Tags

CCSS.RI.11-12.3

CCSS.RI.8.3

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

COMPLETE THE FOLLOWING SENTENCE.

I would be thankful if you give me a full................or replace the mobile.

action

exchange

money

refund

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

COMPLETE THE FOLLOWING SENTENCE.

I have a..................about the bad service in the swimming pool.

complement

worries

complaint

inquiry

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

COMPLETE THE FOLLOWING SENTENCE.

I...............a copy of my CPR with this letter.

ask

enclose

wait

complain

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

COMPLETE THE FOLLOWING SENTENCE.

Ali bought a new laptop and got an extended................for 3 years.

invoice

money

sell

warranty

Tags

CCSS.RF.3.3B

CCSS.RF.3.3C

CCSS.RF.3.3D

CCSS.RF.4.3A

CCSS.RF.5.3A

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