Writing a letter of complaint

"I am writing to complain about the computer which I bought from your shop in Manama".

THE PREVIOUS SENTENCE REFERS TO..............

• description of the problem

• reason for writing

• action required

• thanks and closing

" The color of the TV is faded and the sound is distorted"

THE PREVIOUS SENTENCE REFERS TO...................

• greeting

• action required

• description of the problem

• reason for writing

" I bought a TV from your shop in Manama last week "

THE PREVIOUS SENTENCE REFERS TO..................

• history about the product

• action required

• thanks and closing

• description of the problem

COMPLETE THE FOLLOWING SENTENCE.

I would be thankful if you give me a full................or replace the mobile.

• action

• exchange

• money

• refund

COMPLETE THE FOLLOWING SENTENCE.

I have a..................about the bad service in the swimming pool.

• complement

• worries

• complaint

• inquiry

COMPLETE THE FOLLOWING SENTENCE.

I...............a copy of my CPR with this letter.

• ask

• enclose

• wait

• complain

COMPLETE THE FOLLOWING SENTENCE.

Ali bought a new laptop and got an extended................for 3 years.

• invoice

• money

• sell

• warranty

COMPLETE THE FOLLOWING SENTENCE.

I am looking for a full refund or................of the faulty mobile.

• apology

• money

• replacement

• exchangeable

COMPLETE THE FOLLOWING SENTENCE.

I am writing to...............about the faulty camera which I bought from your shop last week.

• complain

• asking

• refund

• complete

COMPLETE THE FOLLOWING SENTENCE.

I will take a legal action and complain you to the..............protection directorate.

• trader

• user

• agency

• consumer