Service Standard

Which of the following is the correct Greeting in the store?

• Good Day! Welcome to Anta

• Hello Mam/Sir, welcome to Anta

• Good Morning Mam/Sir

• Hello (while waving)

We recommend and display ______ different styles to customer.

• One

• Two

• Three

• Four

Which of the following do we use to Recommend Products to Customers?

• Encourage the customers to touch the Product

• Describe the specific usage scenario and feelings

• Mention promotions and discounts

• Invite the customers to try on the product

It is important to mention discounts or special offers to customer right away.

• True

• False

It is okay to defame competitors to increase sales.

• True

• False