Human Factor - Q2

Murphy’s law is perpetuated mainly by

• A.    poor aircraft design
• B.     violations
• C.    complacency

What part of the SHEL Model would the writing and interpretation of maintenance manuals fit into

• A.    Software
• B.     Hardware
• C.     Environment

A person with 20/40 vision has

• A.    better eyesight than a person with 20/20 vision
• B.     worse eyesight than a person with 20/20 vision
• C.     the same eyesight as a person with 20/20 vision

Tiredness causes visual acuity to

• A.    increase
• B.     decrease
• C.     not affected

As a team member, to maintain the effectiveness ot the team

• A.    we must agree on any decision made by the team leader without questioning
• B.     we must accept other team member opinions to avoid them from losing face
• C.    it is normal if we are arguing some decision and asking for explanation

If a maintenance personnel has a cold or flu, he should

• A.    absent from duty if his work contract includes sickness pay
• B.     absent from duty if there are no staff shortages at his workplace or within his work team
• C.    absent from duty until fully recovered, regardless of other factors

To ensure that a technician remains reasonably current on the aircraft types to which on the aircraft type to which they hold authorizations, they are required that

• A.    they are involved in at least 6 months of actual aircraft maintenance experience in any 2 year period only
• B. they have appropriate continuation/ refresher training only
• C. they are involved in at least 6 months of actual aircraft maintenance experience in any 2 year period and they have appropriate continuation/refresher training

Having a financial and relationship problem will cause a stress to the staff and may reduce his working performance. This type of stress is a

• A.    domestic stress
• B.     work relation stress
• C.      internal organization stress

Carrying out the same task every day will

• A.    increase staff’s skill and knowledge in his work
• B. cause boredom and staff tends to be demotivated in his work
• C. increase staff working performance

‘Confirmation bias’ is

• A.    the subconscious attention to evidence which confirms an engineer’s belief, and inattention to evidence which contradicts his belief
• B.     an inspection of work carried out by an independent inspector or supervisor
• C.     error in work carried out by a supervisor who has also inspected and signed for his own work