
day11

Quiz
•
Other
•
Professional Development
•
Medium
Aya Medhat
Used 9+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
We must inform our postpaid customer that grace period for his line is 20 days.
True
False
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
postpaid customer can make early renewal normally
True
False
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Postpaid customer “Auto pay “could make change speed through 111 before due date only
True
False
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
uper telephone 145 can’t change his package to Telephonet 90
True
False
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
In case Super telephone customerine suspend due to In Arrears it means:
Customer have unpaid bill
It suspended by mistake
Both answers are wrong
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
postpaid customer will be transferred to prepaid in case of
Asked to suspend the service
Asked to be transferred to prepaid
Both answers are right
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
In case service suspended after grace period (20 days)due to visa problem customer must pay via branches only.(post paid cst)
True
False
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