day 10

If customer suspended due to TE bill not paid and we found that customer paid it

• Direct customer to technical support

• Cst must visit our branch

• Agent will press on adjust status on matrix

Need informed cst Add balance 1 LE for renew package

• true

• false

Can add

balance fraction Tool in cases cst change speed only

• True

• False

Cst

Receive just SMS for case renewal

• True

• False

Cst not

receive any SMS from WE we will create ….

• tt

• sr

• mail

You can

learn cst suspend in cases not paid invoice land line from Matrix

• true

• false

You can used restart port once only in cases matrix blocked

• true

• false

In cases

used adjust status and still Matrix disable you will create

• sr

• tt

Cst can

paid any amount from branches and used for any services

• true

• false

Cst can used for early renewal process and no need balance in bss

• true

• false