Finishing Tips CAT

When you greet someone, you insult their personality

• TRUE

• FALSE

One of the following is not a rule for greeting

• Stare rudely
• Look the person you are greeting in the eye and smile
• Give a handshake and an introduction
• If you forget the person's name, don’t be scared to ask again

First impressions are important because ___

• It completes your personality

• It requires energy

• It happens everyday and your interaction and conversation on your first meeting determines how the person sees you

• It makes people cringe

When you are offered a handshake, sitting to receive it is the right way of accepting the handshake

• TRUE

• FALSE

Below are the steps for introducing yourself, arrange them in the correct order; i. ask a question ii. Use their name iii. Smile iv. Introduce yourself v. listen and respond vi. Keep the conversation going

• i, ii, iii, iv, v, vi

• ii, i, iii, iv, v, vi

• I, iii, iv, ii, v, vi

• iii, iv, ii, i, v, vi

One of the seven simple ways to be a smooth talker is

• Talk slowly

• Avoid eye contact

• Be quiet everytime

• Do not act polite

All of these are tips for being polite except _________

• Be kind
• Be a talkative
• Be honest
• Take turns

Avoiding negative words is one of the good tips of being a polite and diplomatic individual

• TRUE

• FALSE

One of these is not a magic word

• Pardon me
• Thank you
• I'm sorry
• Get out

Staring at other people is one of the good manners to show in public

• TRUE

• FALSE