CRE Lesson 8

What is a fact?

• what I think happened

• What actually happened

What is an interpretation?

• what I think happened

• What actually happened

How do I know whether it is a fact or an interpretation?

• Ask open-ended questions

• Ask close-ended questions

Tick the questions that are open-ended.

• Did both of you fight?

• Tell me about the fight.

• What was the complaint about?

• Did she complain about you?

Other than asking open-ended questions, how can I know if the information is a fact or interpretation?

• Ignore the background and the reason of conflict

• Ask about the reason of conflict but do nothing about it

• Understand the background and the reason of conflict

What do I need to find out so that I know if the information is a fact or an interpretation?

• Find out who are the people involved

• Find out what people are arguing about

• Find out who to blame for the conflict

Other than asking finding out what people are arguing about, how can I know if the information is a fact or interpretation?

• Recognise conflict differences

• Recognise open differences

• Recognise power differences

SCENARIO 1

May decides to do some research and asks some gardeners how they feel about starting work at 6 a.m.

John overhears the conversation and thinks that May is going ahead with her idea without getting his agreement.

Who's information is a fact?

• John's

• May's

SCENARIO 2

John is concerned and asks the gardeners how much they think the taxi fare will cost from their homes to the workplace.

May overhears the conversation and thinks that John is going to give the information to the manager in order to complain about her idea.

Who's information is an interpretation?

• John's

• May's

Read the sentences and choose which one is a fact.

• The customer told the manager that she was upset with the service.

• The customer looks upset. I think she will complain to the manager.