Virtual Heartist Day - Day 2 - Part 1

Who are our founders?

• Gérard Dubrule & Paul Pélisson

• Paul Dubrule & Gérard Pélisson

• Tony Dubrule & Paul Pélisson

• Tony Dubrule & Gérard Pélisson

What are Accor values

• Guest Passions

• Respect

• Creativity

• Trust

• Sustainable Environment

Accor has an offer to bring new life to the way you...

• live

• work

• play

• do business

• stay

Chairman and CEO of Accor is....

The meaning of our Logo is a symbol for...

• Exceeding Expectation

• Meeting Expectation

• Visionary Excellence

• Service Excellence

Level of brands in Accor

• Upscale

• Premium

• Economy

• Budget

Novotel is a ... brand

Raffles is a ... brand

Pullman is a .... brand

We are ... after attending this training.