FRONT OFFICE TOOLS

It is where registration records are kept. It is considered as the most important piece of front office equipment.

• Room rack

• Key rack

An array of numbered compartments used to store guestroom keys

• Room rack

• Key rack

Are special board or series of pigeonholes where cards are placed to show which room have been booked

• Reservation rack

• Room rack

An index of in-house guests, by both last name and room number. It is commonly used to assist from office employees with proper routing of telephone calls, mails and others

• Reservation rack

• Information rack

Used to record to cash transactions and maintain cash balances. It is used to post, monitor, and balance charges and credits to guest accounts.

• Cash register

• Credit card imprinter

Equipment consists of call accounting systems, automatic call dispensing and call detection.

• Fax machine

• Telephone

An electronic equipment used to validate and process card payments

• Card verifier

• Credit card

Equipment that is used to accept instant bookings even when there is no clerk available at the reservations

• Currency detector

• Fax machine

To store valuable items like money and other important

• Safety deposit box

• Filing cabinet

It is used for digital monitoring of accounts and profiling of the guest. It is used to produce, save, and store a range of internal and external use of documents.

• Printer

• Computer