S3.23 BUSM4568 Course Review

S3.23 BUSM4568 Course Review

University

31 Qs

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S3.23 BUSM4568 Course Review

S3.23 BUSM4568 Course Review

Assessment

Quiz

Education

University

Practice Problem

Medium

Created by

Vincent Quach

Used 14+ times

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31 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Revenue Centres​ include

•Front Office​

•Food and Beverage​

•Retail shops​

•Health and Spa Treatments

True

False

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Support Centres include

•Housekeeping​

•Accounts​

•Sales and Marketing​

•Human Resources​

•Maintenance​

•Health and Spa Treatments

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Luxury/ 5 stars: the luxury guest experience. wide range of facilities and superior design qualities

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Rooms Division Departments consist of the following centers

1.Economic Center

2.Guest Service Center

3.Forecasting Center

1&3

1,2,3

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Rooms Division Departments include:

•Floor Department

•Front Office

•Uniformed Services

•Housekeeping

•Reservations

•Front Office

•Accounting

•Housekeeping

•Reservations

•Front Office

•Uniformed Services

•Housekeeping

•Revenue

•Front Office

•Uniformed Services

•Housekeeping

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Rooms Revenue for luxury hotel market: ...................................................

53.3% - 64.35% of total revenue

63.3% - 74.35% of total revenue

73.3% - 84.35% of total revenue

83.3% - 94.35% of total revenue

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Rooms Division Manager is responsible for overseeing all Rooms Division operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives

True

False

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