Module 4

You should simply listen to all parties involved to completely understand the nature of conflict and then start troubleshooting solutions.

• True

• False

A leader display any sort of opinon that favors one person over another.

• True

• False

Individual personalities and disagreements can often ends conflict within a team.

• True

• False

stress can kindle the fires of workplace conflict, and at other times, the conflict itself creates a stressful situation for employees.

• True

• False

Leadership development can help cultivate emotional agility and provide unuseful strategies for resolving conflict successfully.

• True

• False

which are the skills needed to sucessfully resolve conflicts

• Communication

• Teamwork

• Stress Management

• Equality

select which of the following are conflict resolution techniques.

• Gather the Group

• Be Impartial

• Listen, Then Speak Out

• Promote Teamwork

__________ skills aid conflict resolution by helping individuals objectively approach a challenge and consider the many possible solutions to it.

in a team it means that the team develops methods for delegating responsibility and performing work tasks that are equally effective for all team members.

if your having a conflict with your colleague due to a gossip how will you approach him?