Training Methods

Which of the follow is NOT a purpose of job training?

• Well trained staff will have increased motivation and help them develop new skills.

• This will assist productivity in the business and improve customer service leading to more successful outcomes.

• Provide instruction and practice to develop your skills, knowledge and competencies to complete the role.

• To understand whether a person should be employed for the position.

Which of the following is a type of training provided when a new employee begins work?

• On-The-Job

• Induction

• Off-The-Job

Which of the following is a type of training which is undertaken in your place of work?

• On-The-Job

• Induction

• Off-The-Job

Which of the following is a type of training that is undertaken outside the place of work e.g., colleges or training centres?

• On-The-Job

• Induction

• Off-The-Job

Which of the following is NOT a feature of induction training?

• Helps the new staff member settle into the organisation.

• An employee watches a particular process being carried out and then attempts the process themselves.

• Shows the person how the business is run and provide practical experience in how the business operates.

• Provide details on health and safety procedures and discuss company policies e.g. holiday entitlement.

On-The-Job Training is provided in the workplace?

• True

• False

As part of On-The-Job Training experienced staff members can work through a task step by step with an employee this is called...

• Shadowing

• Demonstration

• Coaching

• Job rotation

As part of On-The-Job Training an employee can observe another employee working to gain a better understanding of how they do their job. This is called...

• Coaching

• Shadowing

• Job rotation

• Demonstration

As part of On-The-Job Training an employee can watch a task/particular process being carried out and then attempts the task/process themselves. This is called...

• Coaching

• Shadowing

• Job rotation

• Demonstration

Which of the following is a disadvantage of On-The-Job training?

• Staff familiar with environment

• Generally cheaper to run than external training

• Staff may have pick up bad habits which are passed on

• Staff being trained can use their own equipment