quality control

quality control

Professional Development

20 Qs

quiz-placeholder

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quality control

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Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

PRASANTH CHANDRAN PK

Used 138+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

An axiom of business that in the long run all costs must be recovered in the price if a firm need to succeed is called

quality control

quality cost

leadership

none of the above

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

who developed first control chart in 1924?

Walter A. Shewart

W. Edwards Deming

Joseph M. Juran

Kaoru Ishikawa

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following best describes quality?

The service provided to a customer before, during and after purchasing.
Products being made to a high standard to meet customer needs.
A high level of productivity.

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is usually true about poor quality products?

They are in demand
They fail to meet customers expectations
They are expensive

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Who needs to be satisfied with the quality of products?

Rivals
Suppliers
Customers

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What happens when a business produces faulty goods?

It increases costs
It increases costs and damages the reputation of the firm
It is an example of Total Quality Management

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is customer service?

The service provided to customers before, during and after purchasing a product
When a business meets customer needs
A method of production

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