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Service Class

Authored by Simplicius Simon

Life Skills, Special Education, Other

Professional Development

Used 1+ times

Service Class
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13 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Siapakah Managing Director kita?

Teh An Ne

Azmir Jaafar

Azhar Darbi

Nana Kandar

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

berapakah jumlah condiment yang di perlukan untuk 1 set meal medium dengan nugget 20?

2 helai tisu, 2 chili packet, dan 2 sos nugget

3 helai tisu, 2 chili packet, dan 3 sos nugget

3 helai tisu, 3 chili packet, dan 3 sos nugget

4 helai tisu, 2 chili packet, dan 3 sos nugget

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the Guest Recovery step?


Apakah langkah untuk mengembalikan tetamu?

SIP

Recovery , Sustain

KISS20

LAST

FATTOM

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apakah komplen utama pelanggan terhadap restoran kita?

Rude behavior

Missing product

Wrong product

Late service

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the last sequence for assembling order (full order item) at front counter ?


Apakah item terakhir untuk susunan produk di kaunter hadapan?

Minuman sejuk

Minuman mccafe

Fries

Pie

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Apakah nama panjang untuk DPS?

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berapa masa "fulfillment time" untuk server?

45 saat

2 - 3 minit

3 minit 30 saat

5 minit

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