
Day 05- System Tools (Part B)
Authored by Ahmed belal
Instructional Technology
1st Grade
Used 1+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
1-you can serech by Account number in BSS
A-True
B-False
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
2-which tool check usage
A-TTS
B-BSS
C-CST 360
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
3-you can serech by Account number in TTS
A-True
B-False
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
4-If customer has Pop outage, CCA should update SR with outage ID
A-True
B-False
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
5-Escalating any Physical cases to SLS
A-True
B-False
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
6-Escalating any Logical cases for Second level Team
A-True
B-False
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
7-which tool check if CST has bill fot internet
A-BSS
B-CST 360
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