Tipos de clientes
Quiz
•
Professional Development
•
1st Grade
•
Practice Problem
•
Medium
Tatiana Rojas
Used 4+ times
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26 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
¿A quién se le llama cliente?
A todas las personas
A la persona que se le vende un servicio
Se le llama cliente a aquella persona que solicita un bien y servicio
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Cliente potencial es aquel que
No es nada rentable y siempre duda en el proceso de opción de compra
Es un cliente muy agresivo
Es susceptible de convertirse en cliente leal
Ninguna de las anteriores
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Quien es el cliente interno?
Empleados, colaboradores y proveedores
El señor de la tienda de la esquina
El esposo de la recepcionista
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
El cliente que obtiene nuestro bien y servicio ¿Qué tipo es?
Cliente Externo
Cliente Interno
Ambas respuestas son correctas
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Cuales son los tipos de clientes potenciales :
Según la frecuencia de compra, según su volumen de compra, Según la influencia que ejercen, según su perfil.
Clientes internos, clientes externos.
Clientes felices, clientes tristes.
Clientes groseros, Clientes Honestos.
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Quienes son los clientes potenciales según su frecuencia de compra?
Compran de forma frecuente
Compran de forma habitual
Compran de forma ocasional
Todas las anteriores son correctas
Ninguna de las anteriores es correcta
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Si compro cada mes en una tienda soy:
Cliente Activo
Cliente Inactivo
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