day 3

Any

Problem in status order and cst solved informed cst sla 1wd

• true

• false

Exceptional Area for CPE Delivery SLA

• 2wd

• 5wd

• 5D Expect Friday

any cst

get Free Installation Visit

• true

• false

Eldoikka can receive CPE

• true

• false

1- The customer's line is reserved by another company, so the customer goes to the branches to subscribe.

• true

• false

1- The customer has a problem TE, we will direct the customer to the exchange.

• true

• false

Customer has a TE problem, SLA is calculated from the beginning of the problem.

• true

• false

- In cases status in Orders the customer problem and problem type Subscribes with another provider, the case can be transferred to Solved when the customer informs us that he has canceled with the other company and we make sure that Telecom Egypt is available for contracting.

• true

• false

- in cases cst delay for SLA in normal cycle no write SLA for order informed cst SlA ???

• a- 3WD

• b- 15 WD

• c- 1 WD