____________ is the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.
Communication in the Workplace

Quiz
•
Business
•
9th - 12th Grade
•
Medium
Tiffany Wheeler
Used 251+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Feedback
Communication
Fields of Experience
Sender-Receiver Communication Model
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
The message moves through the channel to the ___________, who completes the communication process by interpreting and assigning meaning to the message. This is also known as decoding.
Sender
Noise
Feedback
Receiver
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
_____________ is the verbal and nonverbal cues receivers convey to indicate their reaction to communication. This can be eye contact, nodding, yeah’s and mmm-hmmm’s.
Feedback
Encoding
Decoding
Gestures
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
The sender then transmits the message through a __________, which is the method of delivery. For instance, text messages, emails, phone calls, and face-to-face interactions are all examples.
Receiver
Sender
Noise
Channel
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
The ____________ is the person who initiates the communication. They develop an idea into a message. This is also called encoding.
Channel
Sender
Noise
Receiver
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
_____________ is any distraction or factor in the environment that prevents the message from reaching its destination. It includes anything that causes the attention of those communicating to stray from the message.
Shouting
Feedback
Noise
Channel
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
The sender __________ the message.
Decodes
Encodes
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