OB Emotion & Stress

Stress is how we respond to an external situation. Stress is divided into TWO, whereby one results to a negative consequence and another is needed to activate an individual. Name the TWO types of stress.

An example of Eustress would be:

• Funeral

• Discriminated by co-workers

• Starting a new job

• Unemployment

There is only one vacant position in the company for the fresh graduates. Nina sees it as an opportunity to work harder for the interview, whereas Ahmad is in a stressful situation believing that he would have no chance to excel the interview. This stress trigger is an example of:

• Perception

• Belief in locus control

• Social support

Social support; Employees who are being discriminated by co-workers tend to be in a more stressful situation compared to those who receive support from their colleagues.

Prove the statement above by providing an example in an organization.

Mention TWO examples of behavioral symptoms as a result of stress among employees.

Mention TWO ways to manage stress individually.

Mention TWO ways for an organization to reduce the stress level among employees.