Ask The Technician

Help! I cannot save my work. When I try to save my work the computer says "there is not enough disk space." What can I do?

• You need a faster processor.

• You need a bigger hard drive.

• You need a new graphics card.

• You need more RAM memory.

Help. When I try to open a new Internet window my computer freezes. I have to close everything and start again! Why?

• You need a bigger hard drive.

• You need a faster processor.

• You need more RAM memory.

• You need a new graphics card.

Help! I don't understand why I am getting this message on my computer. What should I do?

• You need to update your graphics card.

• You need to update your antivirus.

• You need to update your operating system.

• You need to update your Internet.

I am getting emails from people I don't know. I am worried about viruses on my computer.

• Don't worry - it's fine.

• Open the emails and click on the links.

• Block emails from people you don't know.

• Download antivirus to check the problem for you.

Help! I have a new computer game, but it is too slow. I cannot play it. What can I do?

• You need a faster graphics card.

• You need a bigger hard drive.

• You need a better monitor.

• Think about buying a new keyboard.

Help! My computer is too slow and it is difficult to do all my work. What can I do to make it work faster?

• You need a faster processor.

• You need a bigger hard drive.

• You need a new operating system.

• You need more RAM memory.

Help! I am trying to download a new app, but it doesn't open! My computer is not new. What can I do?

• You need to check your Internet connection.

• You need to get a new graphics card.

• You need to install antivirus.

• You need to update your operating sytsem.

Help! My computer works fine, but my Internet connection feels really slow. I cannot use my webcam. What can I do?

• You need to update your operating system.

• You need more RAM memory.

• You need to sit closer to your wifi router.

• You need a faster processor.

I can save my work on the computers in college. But how can I check my work from my home?

• Take the college computer home with me.

• Save my work on the cloud.

• Save my work onto a USB pen drive.

• Take a picture of my work at college and copy it at home.

Help! I love using social media, but is there something I can do to restrict who has access to my posts?

• I need to contact the online moderators to ask them to block people.

• Only the police can stop people from looking at my posts.

• I can't do anything to restrict people from viewing my posts.

• I can change the privacy settings on my account.