BSHM 2F - Quiz #2

1. It is considered as one of innovations in terms of booking of a hotel.

• online reservation

• personal reservation

• scrolling online for hotels

• all

Once the guest arrives at the hotel, they don't have to confirm at the Front Desk. They can directly move to their room and apply the keycard.

• online check-in

• personal reservation

• personal booking

• none

After the customer checked-out a hotel what guests say about the hotel is ______

• hotel name

• hotel beauty

• hotel reputation

• hotel and managing

This is the key to an effective and efficient economic transportation.

• money

• investment

• connections

• trust

What do hotels used these days to manage their reputation?

• old fashioned forums

• surveys

• online platforms

• Traditional platforms

Serves as springboard for the success and growth of hospitality sector.

• global and local economies

• local economy

• global economy

• none

To deal with the competition in the industry, company usually hired _______ employees.

• talented

• top skills

• beautiful

• pleasant personality

According to statistics, about ______ of workers quit their jobs after working for just six months.

• 1

• 1/5

• 1/3

• 2

Focusing on _______ hires is a significant method companies will have to implement to safeguard talens.

• referral-based

• skill-based

• top skills

• none

The number of international travels is growing every year, this means that staff must be aware of _____________.

• different kind of customers

• different language

• different attitude

• different cultures