Body language

Where does Alice work?

• At a supermarket.

• At a department store.

• At a clothing maker.

She spends most of her days...

Body language includes things like our ________, facial expressions, gestures, and more.

The meanings of body language

• are all the same everywhere.

• change from culture to culture.

What could happen if Alice is always crossing her arms?

• Clients might feel threatened.

• Clients may not approach her.

• Clients may criticize her.

What may help Alice improve her body language?

• Being alert all the time.

• Being aware of her non-verbal behavior.

• Being unconscious of her non-verbal behavior.

How does Alice realize she can read others' body language and intervene or stay away?

• When there's some space between Alice and the other person.

• When she understands that something is going wrong with the other person.

• When there is such a mutual relationship between Alice and the other person.

Being aware of how you present yourself and you can say a lot ________________.