FT Online Assessment US 101

FT Online Assessment US 101

Professional Development

25 Qs

quiz-placeholder

Similar activities

Design Thinking

Design Thinking

Professional Development

20 Qs

August 3

August 3

Professional Development

20 Qs

Email Etiquette

Email Etiquette

Professional Development

25 Qs

BSAIT 1-2 QUIZ

BSAIT 1-2 QUIZ

Professional Development

20 Qs

LTFS

LTFS

Professional Development

20 Qs

HRM

HRM

Professional Development

20 Qs

WIND ENERGY

WIND ENERGY

Professional Development

20 Qs

FT Online Assessment US 101

FT Online Assessment US 101

Assessment

Quiz

Professional Development

Professional Development

Easy

Created by

Terence Trollz

Used 210+ times

FREE Resource

AI

Enhance your content

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Teleperformance DNA is based on:

Welcome, Rapport, Listening, Resolve, Amaze

Welcome, Listen, Engage, Resolve, Amaze

Welcome, Listen, Respond, Engage, Amaze

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

True or False: Every employee entering the production floor must have the following:


- A Teleperformance picture badge that belongs to that individual, hanging around their neck.

- All Visitors, regardless of position, place or rank, must be wearing a Teleperformance Visitor badge hanging around their neck when entering Teleperformance sites.

True

False

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

True or False: Only the pc, monitor, headset, mouse/mouse pad, phone unit, purse and bag are allowed at the workstation.

True

False

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the state of Sacramento?

Kings

California

Colorado

Texas

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many states are there in USA?

50

52

54

6.

MULTIPLE SELECT QUESTION

1 min • 1 pt

What are the components of a NATURAL RESPONSE? (Answer all that applies)

Be Positive

TEX Branding

Empathy

Reassurance/Assurance

Acknowledgement Statement

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Americans value time. For them, time is money. Based on our discussion, what American value is this?

Equality

Speed

Self-Reliance

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?

Discover more resources for Professional Development