1-When Cst Faced Line Already Active Problem We can Make TT?

G 41 activation day 1

Quiz
•
Other
•
1st - 3rd Grade
•
Medium
Mostafa Nada
Used 1+ times
FREE Resource
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2-In Case Line Already Active Problem, the CCA must ensure that the new owner of the line has not been Account on the BSS to Enable to Change old data with new
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3- In Case Line Already Active Problem, There is no problem if the old customer has an ADSL line Enable to Change old data with new Owner
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
4- In any case, the Wrong Id will be compensated for the customer
A customer has an old account with the correct card
A customer does not have an old account with the correct card
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5- In case the customer requests more than the maximum lines (10 Voice and 5 Data),We can Active this line in this case
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
6- In the case of Wrong ID you will have to submit TT, SLA is
5 Days
3 WD
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
7- In the case of Wrong ID , if can solve his problem with Activation Floor ,SLA is
48 H
72 H
24 H
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