Week 5: VideoLectures and Ontela Quiz

1- Which of these Conflict Management Styles considers a win-win style-outcome?

• Avoiding

• Compromising

• Competing

• Collaborating

2- In the Johari Window, when you move from the "unknown" to "Facade" this is called:

• Self Management

• Self Discovery

• Self Confidence

• Self Esteem

3- How can we avoid process losses in a team?

• Divide Labor

• Create a common language

• Determine roles

• All of the above

4- You will know it is time to start a crucial conversation when you have:

• Strong Emotions

• Opposing Opinions

• High Stake

• All of the above

5- The number of clusters is determined in part by:

• How they like to see them

• How different the response patterns are.

• What it is made of

• When it is received