Business GCSE - AQA - Topic 4 HR - Training

What are some of the benefits of effective training?

• Reduced productivity

• Problems in recruitment and selection

• Lower motivation

• Better levels of customer service

• Less requirement for supervision

When a new employee is recruited to a company, the most appropriate form of training for them is known as ................. training.

A disadvantage of off-the-job training can be what?

• Will not bring new ideas into the business

• Only gives the precise training required by the business

• May be expensive

• Only appropriate for new employees

A disadvantage of on-the-job training can be what?

• Can be disruptive to the day to day operations

• Only gives the precise training required by the business

• May be expensive

• Only appropriate for new employees

E learning is most commonly associated with which type of training?

• On the job

• Off the job

The type of training chosen by a business will depend on which main factors?

• Available budget

• Time available

• Time of the year

• Location of the business

An important risk with good quality training is what?

• Improved customer service

• Staff may leave for another job

• Company may lose competitiveness

• Too many mistakes made when people join the business