Control desk Housekeeping

The Housekeeping control desk is the ___________ centre of the Housekeeping Department.

• city

• hub

• nerve

• global

When any leftover guest articles found in the guest room they are entered in the register and kept in following room:-

• Storeroom

• Safety locker

• Lost and Found room

• Security room

When the Housekeeping and Front Office occupancy status report of the room does not match ____________________ is created.

• problem

• discrepancy

• trouble

• misunderstanding

RVR stands for:-

• Room variance report

• Room verification result

• Room verification report

• Resort variance report

The geographic and demographic information also provides information about guest activities while staying at the hotel is called-

• Guest history report

• Guest detail report

• Guest arrival report

• guest departure report

Which report shows the list of all room in the hotel with their current room status?

• Room departure report

• Room discrepancy report

• Room status report

• Room arrival report

OOO in housekeeping stands for-

• out of organisation

• Operation of organisation

• Out of order

• Outstanding operation of organization

OOS in housekeeping stands for

• Operation of Service

• Out Of system

• Only organistaion system

• Out of service

______________ helps in keeping a track of the completion of the activity and the duration of the maintenance and special requests.

• Guest call register

• Lost and found register

• Guest request form

• Guest history

Collecting various work reports from floor staff and update to the systems is the duty of -

• Receptionist

• Operator

• Control desk

• Cashier