Samsung

Samsung

Professional Development

9 Qs

quiz-placeholder

Similar activities

How well do you know about technology

How well do you know about technology

KG - Professional Development

11 Qs

samsung R8

samsung R8

Professional Development

11 Qs

XIAOMI REFRESH TEST

XIAOMI REFRESH TEST

Professional Development

10 Qs

AWS Technical Essentials

AWS Technical Essentials

Professional Development

10 Qs

Soft Skills Test

Soft Skills Test

Professional Development

8 Qs

S20 relaunch

S20 relaunch

Professional Development

10 Qs

Be Tech & Business Program - Trivia

Be Tech & Business Program - Trivia

Professional Development

11 Qs

Home Internet

Home Internet

Professional Development

6 Qs

Samsung

Samsung

Assessment

Quiz

Instructional Technology

Professional Development

Hard

Created by

U Ahmed

Used 4+ times

FREE Resource

9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What year was Samsung founded?

1935

1928

1938

1932

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the word Samsung mean?

3 stars

big, bright sun

a bight moon

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Using model number UE55F8000STXXU, what does the first U mean? **type of TV

Plasma

QLED

HD

LED

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the name of the system that when customers ring Samsung, avoids putting them into a waiting queue?

Easy way

One way

Buzz easy

Rapid response

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What percentage worth of vouchers are customers given if they join the Loyalty Programme?

25%

30%

15%

10%

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many pieces of DPA information is for a customer to pass DPA (minimum)

5

4

3

6

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What percentage of calls need to be logged?

100%

90%

95%

85%

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What 3 strategic pillars make up Samsung's vision?

Creativity, Great People, Partnership

Honesty, Integrity, Progression

Sustainability, Positivity, Creativity

9.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does SR stand for?

Service Rule

Service Request

Service Repair