ADI IPFLEX Test

ADI only provides Internet services

• True

• False

Which one is a type of phone technology

• Analog

• Sip

• Pri

• All

How many types of Fiber Fast orders Exist

• 4

• 2

• 3

• None

What Documents does a Port need?

• Port List, LOA and CSR

• Port List, LOA and Bill

• Port list, LOA and CSR or Bill

• Move request, LOA and CSR

If the order is unmanage AT&T provides the router

• True

• False

How many milestones does ADI/IP FLEX have?

• 5

• 8

• 6

• 7

If a Milestone is missed you...

• Wait until gets resolved

• Reschedule the appointment

• Escalate the order (Hit, Bert, Aero)

• Call customer.

What type of information do you look with the USO number

• Activation

• Phone lines

• Voice Handoff

• Circuit Install

What tool do you use to review the PTE

• IOS

• OMX

• Service Now

• IP Central

Can Customer Schedule TTU by themselves?

• Yes

• No