Product 2

Which of the following are queries we handle here in CMC CS?

• Application queries

• General Bank account queries

• Platform queries

• Settlement queries

• Mobile App queries

Which of the queries below are handled by Pitt street?

• Application queries

• General Banking queries

• Platform queries

• Settlement queries

• Mobile app queries

What is the password to confirm customers have been verified for Pitt street?

• Secure password

• Knock knock

• It changes daily

• Password

What is the ANZ Share Investing contact number?

• 1300 303 888

• 1300 658 355

• 13 13 14

• 1300 267

Where would you locate the ANZ Private Authorised Representatives?

• DOJO > Client details > scroll down > Private Banker

• DOJO > Support > Private bankers

• DOJO > Account > Intermediary Representatives > ANZ Private Pars

• Your name > Security Groups > Personal Bankers

What type of funding methods could ANZ Share Investing clients use to fund their trades?

• Normal savings account

• Cash Investment Account

• Mortgage

• ANZ Margin Lending account

How can clients deposit funds into their Cash Investment Account?

• BPAY

• Afterpay

• Go into an ANZ branch

• Direct deposit

If someone transfer funds into the wrong cash account are we able to help them from client services?

• Yes

• No

What are the 2 levels of the Account Service Level?

• Basic

• Classic

• Standard

• Premium

How much is the fee associated with the Standard service level per quarter?

• $9.95

• $10.95

• $15.95

• $19.95