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Aribnb 101

Authored by [AIR] Rivera

English, Professional Development

2nd - 5th Grade

Used 14+ times

Aribnb 101
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21 questions

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1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What color is a polar bear's skin

White

Black

Grey

Red

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If the user of the call is verified we have to ask for

Only for the name

DOB

Name AND email address OR payment method with last 4 digits

Last 4 digits of the payment/payout method

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What macro should we use if the user is not responding my call?

No follow up email

Follow-up callback unsuccessful

Solve if no response

Callbacks and Voicemail Email/Messaging

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Do we have to do our solves everyday

True

False

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Are we allowed to use Casework status on Nova

True

False

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the percentage of the service fee for a Host

3%

5%

15%

18%

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

We take spanish calls

True

False

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