resQ Consumer app Knowledge Test

In the resQ Consumer Application, a customer can view_________ product(s) under My Products tab.

• Only G n G

• Home Delivery

• G n G Serialized

• All of the above

Through the Consumer Application, a customer will be able to raise_______request(s).

• Installation

• Repair

• PMS

• Demo

Which of the following services would the customer be able to track through the Consumer Application?

• Installation

• Repair

• PMS

• Demo

Can a customer reschedule his/her service through the Consumer Application?

• Yes

• No

A customer can change his/her__________address through the Consumer Application.

• Installation

• Repair

• Delivery

• All of the above

If a customer raises a Service Request through the Consumer Application, the Request Number will start with:

• 8

• A

• 0

• C

Can customer upload the image/video/audio while raising the repair request through the Consumer Application?

• Yes

• No

Upto how many issues can be selected by the customer while raising the repair request?

• Upto 3

• Upto 5

• All the visible issues can be selected

Is it mandatory for the customer to give the feedback from the application.

• Yes

• No

Upto how many days a customer can reschedule his/her service appointment date?

• Upto 7 days

• Upto 15 days

• Upto 30 days

• Customer cannot reschedule the date