TQM Basic

What is TQM

• Total Quality Management

• Total Quality Manufacturing

• Time Quality Management

Below is Quality in TQM EXCEPT

• Quality of Supervision

• Quality of time

• Quality of work & process

• Quality of product

What is "Downstream"?

• The one who provides products,service data information

• The one who received product service data information.

What is "Up Stream"?

• The who received product service data information from us

• The one who provides products,service data information

What is DST?

• Do, Sit, Thing

• Draw, See, Think

• Draw , Sit , Think

What is PDCA?

• Plan, Do, Check, Action

• Planning, Draw, Check, Action

• Planning, Drawing, Checking, Action

What is the DST Cycle for?

• To add your own ideas to your action plan.

• To do the best decision.

• To do the best countermeasure.