Which of the following is not an advantage of a Universal Serial Bus (USB) printer interface?

It allows the printer to communicate with networks, servers, and workstations.

It has a higher transfer rate than a serial connection.

It has a higher transfer rate than a parallel connection.

It automatically recognizes new devices.

Which of the following most accurately describes how to obtain a firmware upgrade for your laser printer?

Download the firmware upgrade for free from the manufacturer’s website.

Pay to download the firmware upgrade from the manufacturer’s website.

Have a certified laser printer technician come to your site and install a new firmware chip.

Contact the manufacturer of the printer, and they will send you the firmware upgrade on a CD.

What tool is helpful in determining where a print job is faulting?

Manufacturer documentation on the printer

Which of the following is a possible cause for your printer’s output to be blank?

Power problems with the printer

Low-quality paper in the printer

After checking a printer’s physical connectivity and after power cycling it, you receive an “access denied” message. What do you check now that the printer appears to be fully functional?

Verify the correct Internet Protocol (IP) address for the printer

Be sure the printer has paper in at least one of the trays

Check all the cables for full contact and connectivity

Check for paper jams along the paper path

What is a Print Head?

The part in an inkjet or impact printer that moves across the paper, creating one line of the image with each pass

A type of ink dispersion printer that uses cartridges of ink. The ink is heated to a boiling point and then ejected onto the paper through tiny nozzles.

Why are some impact printers such as dot-matrix printer still in existence?

They are useful for printing multiple copies using carbon paper.

They do not usually print acceptable graphics.

The difference between impact printers and non impact printers. Which of the following is true?

Impact printers make directly physical contact with paper and non-impact don't

Impact printers are faster than non-impact

Impact printers provide good quality print outs

Impact and non-impact printers are the same

Which factor affects the speed of an inkjet printer?

the desired quality of the image

the size of printer power supply

the cost of the inkjet cartridges

What is a characteristic of thermal inkjet nozzles?

The heat creates a bubble of steam in the chamber

Heat is applied to the ink reservoir of each nozzle

The vibration of the crystal controls the flow of ink

A charge is applied to the printhead

A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?

The printer driver might need to be installed first before the printer is connected

The printer needs to be configured first

The OS of the workstation needs to be updated first

The Microsoft download site needs to be searched first for the printer driver

Which of the following is a functions of a print server?

provide print resources to all connected client computers

ensure that the connected client computers have up-to-date printer drivers

store backups of documents sent to the printer

provide uninterrupted power to the printer

What would cause an inkjet printer to fail to print any pages?

The printer software is set to toner save

The printer is loaded with a paper type other than photo paper

A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?

a printer spooler not installed

You have updated your printer drivers, but you still have ghosted printer output. What do you try next to resolve the problem?

Adjust the resolution in printer settings

What tool should you use to clean toner that has built up within a printer?

A conventional hand-held vacuum with an extender tool

Which of the following is a possible cause for your printer’s output to be blank?

Power problems with the printer

Low-quality paper in the printer

You have purchased and installed a new printer in your office but your users cannot install the printer. What is the problem?

The users don’t have the correct print drivers.

The printer is not compatible with your network.

The printer is not visible when browsing the network.

Printers Troubleshooting

Authored by Conlan King

Computers

Professional Development

Used 20+ times

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50 questions

Show all answers

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What type of printer is this

needle printer

laser printer

ink printer

3D printer

MULTIPLE CHOICE QUESTION

1 min • 1 pt

This printer prints by placing toner particles on paper.

Ink printer

margas

Neddle printer

laser printer

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Uses thermal bubble technology

3D Printer

Inkjet Printer

Laser Printer

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Imaging drums are found in what type of printer?

laser

thermal

impact

inkjet

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which type of printer uses a special type of paper?

Thermal

Laser

Inkjet

Laser Jet

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following uses liquid ink?

inkjet

laser

thermal

impact

MULTIPLE CHOICE QUESTION

1 min • 1 pt

This type of printers create image by striking paper and ribbon

Impact

Non-impact

laser

I don't know

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Printers Troubleshooting

What type of printer is this

This printer prints by placing toner particles on paper.

Uses thermal bubble technology

Imaging drums are found in what type of printer?

Which type of printer uses a special type of paper?

Which of the following uses liquid ink?

This type of printers create image by striking paper and ribbon

Which printer component controls all device-specific functions, including print resolution and quality choices?

Which of the following is not an advantage of a Universal Serial Bus (USB) printer interface?

You have just installed a new printer. After it is installed, it prints only garbled text. Which of the following is likely the problem?

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