Cancellation & Alteration

What is not considered an Extenuating Circumstances?

• Mother is not able to take you to the airport

• Host fell injured his back

• All flights cancelled

• The Government banned traveling

Which of the following is not Guest Initiated Cancellation

• My flight is cancelled and I cant travel

• The house is leaking I can't host anyone

• Something came up and I cant go to the listing

• I mistakenly booked two listing for the same dates

True or False? Airbnb never cancels a reservation for a Guest or a Host

• True

• False

• Only of its EC

True or False?

All EC cases needs documentation

• True

• False

• Only 2 EC Case

• Only if its COVID

Which is not an alteration?

• Changing the dates because you have to leave early

• Adding two more guest to the reservation

• Leaving the listing early because there is a cleanliness issue

• moving to a new listing because you add more guest and host wants to give you a bigger space

True or False ?

To proceed with Alteration for a Guest, SA needs written consent from the Host only?

• True

• False

• Of course the Guest asked to do it

• No consent is needed

Which statement is correct?

• If the price of the reservation increase after an alteration the Guest will be charged right away?

• The Guest is charged for the alteration at the end of the reservation?

• Guest have 3 days to make a successful payment after an alteration.

• If the payment is unsuccessful for the G the H will collect the payment at the listing before the Guest leaves.