Adult Living: Communication Review

Formal Communication

• used when speaking with or writing to a family member (e.g. a letter to a pen pal)

• process of sending and receiving messages in which two or more people achieve understanding

• used in a professional setting or for professional purposes (e.g. letter of recommendation)

Informal Communication

• used when speaking with or writing to a family member (e.g. a letter to a pen pal)

• process of sending and receiving messages in which two or more people achieve understanding

• used in a professional setting or for professional purposes (e.g. letter of recommendation)

Communication

• used when speaking with or writing to a family member (e.g. a letter to a pen pal)

• process of sending and receiving messages in which two or more people achieve understanding

• used in a professional setting or for professional purposes (e.g. letter of recommendation)

Sender

• person who seeks to communicate something by speaking, writing, sending non-verbal signs, or providing a visual message

• information exchanged between sender and receiver

• person who seeks to understand the sender's meaning by listening to a verbal message or by reading or observing the non-verbal signals of a visual message

Receiver

• person who seeks to communicate something by speaking, writing, sending non-verbal signs, or providing a visual message

• information exchanged between sender and receiver

• person who seeks to understand the sender's meaning by listening to a verbal message or by reading or observing the non-verbal signals of a visual message

Message

• person who seeks to communicate something by speaking, writing, sending non-verbal signs, or providing a visual message

• information exchanged between sender and receiver

• person who seeks to understand the sender's meaning by listening to a verbal message or by reading or observing the non-verbal signals of a visual message

Group Communication

• communication that involves presentations to a group of 20-25 participants

• communication that includes a subject line and gets straight to the point

• communication that involves a discussion among numerous people

Public Communication

• communication that involves presentations to a group of 20-25 participants

• communication that includes a subject line and gets straight to the point

• communication that involves a discussion among numerous people

Professional Email

• communication that involves presentations to a group of 20-25 participants

• communication that includes a subject line and gets straight to the point

• communication that involves a discussion among numerous people

The 3 major goals or purposes of communication are:

• to influence

• to bore the audience

• to avoid talking to people

• to inform

• to express feeling